Customers


“We have to make our customer successful first,” has been a constant mantra at Gladding-Hearn since its founding in 1955. The philosophy that nothing leaves this yard unless it’s right is best illustrated by the number of repeat and new customers. Of the more than 385 vessels built so far, 45 customers own 202 of our vessels. Here’s what some of them have to say…


“From our chairman and other board members to our staff, we couldn’t be more pleased with how this vessel came out. We look forward to the improved comfort, reliability and the better sea-keeping ability than our other vessels.”
Wayne Lamson
General Manager
Woods Hole, Martha’s Vineyard & Nantucket Steamship Authority


“This high-speed catamaran sets a new level of engineering, construction, comfort, and enduring value.”
David Stafford
General Manager
Seastreak America

"In advertising for a new high-speed catamaran, we had hoped Gladding-Hearn would submit a competitive bid and it did. We knew of the Duclos family and its yard’s high-quality workmanship. There’s a strong comfort level there that’s important to us. Plus we got a design that will set new standards of both commuter service and whale watching in our region.”
Rick Nolan
General Manager
Boston Harbor Cruises


“This is the third Incat-designed, high-speed ferry we’ve had built at Gladding-Hearn. We couldn’t be happier and our passengers can’t say enough about these vessels.”
Philip Scudder
Vice President
Hy-Line Cruises

“Dollar for dollar, Gladding-Hearn offers the best boat going when compared with other catamarans on the market.”
Paul W. Brown
Chief Executive Officer
Arnold Transit Company


“We liked the look of this boat, its size, heavy duty engines, performance, and competitive price. This was the first boat in its class, so it was even more impressive in my mind that everything worked so well.”
Jon Halvorsen
Galveston, Texas City Pilots


“This boat’s done everything we hoped it would do. It’s fast, light, fuel efficient, easy to maintain. It’s just a fantastic boat.”
Capt. Whit Smith
President
Charleston Branch Pilots


“When it comes to reliability, speed and strength, our new pilot boat is a superior performer. To put it bluntly, this boat is awesome.”
Capt. Thomas Brendle
Wilmington-Cape Fear Pilots



“We now have five Gladding-Hearn boats. They’re dependable, well built, and our customers really like them. The yard is also easy to work with, responsive and stands behind the product.”


Tom Fox
President
New York Water Taxi

 
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